- Delivery by Kerry Express, The shipment within Bangkok metropolitan will be delivered to the destination within 1-2 business days. The shipment to upcountry will be delivered within 2-3 business days.
- We’re offering free shipping on all orders.
- Extra COD fee, add an extra shipping charge 60 THB for Cash on Delivery.
We want you to be 100% satisfied with your purchase. We’ve made our exchange process super easy to follow, please check out your options below:
- You can exchange damaged, faulty or incorrect items within 7 days.
- We are happy to exchange your items. All we ask is that any items you are exchanging are in original condition with all tags attached, unwashed and unworn, the packaging is intact and your proof of purchase is included.
- Earrings and pierced jewelry can only be exchanged if deemed faulty or if the incorrect item was sent to you.
- Shoes must be returned with the original shoe box included.
- All goods will be inspected on return.
Please contact our customer service straight away by [email protected]: @FUCIA (Monday-Friday 9.30 am-6 pm)
- Please note that customers must incur the costs of shipment for their return. We recommend that you should keep the receipt or tracking number as evidence of your shipment.
- F’UCIA office address
2/58-59 Rat Phattana Road., Khwaeng Saphan Sung., Khet Saphan Sung, Bangkok 10240
Subscribe to our news and special promotions